Terms of Service
Terms of Service
Effective Date: 4/1/25
Welcome to Optimal Wellness St. Pete LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at https://www.optimalwellnessstpete.com our services, and any communication or transactions made through our platform.
By accessing or using this website, scheduling an appointment, or receiving services from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.
1. Medical Disclaimer
Optimal Wellness St. Pete LLC provides health and wellness services including but not limited to IV hydration, HRT, peptide therapy, vitamin injections, weight loss treatments, and nutritional counseling. All information on this site is for educational purposes only and should not be considered medical advice. All patients must consult with a licensed provider and complete a medical intake process before receiving any treatment.
2. Eligibility
Our services are available only to individuals:
- 18 years of age or older,
- Located in the state of Florida (for telehealth services),
- Who complete the required patient forms and provide accurate health and contact information.
We reserve the right to decline treatment at our discretion.
3. Booking & Appointments
To book a service, you must use our HIPAA-compliant platform, Aesthetic Pro. You may be required to provide personal, contact, and medical information prior to your appointment. By booking, you agree to complete all required consent and intake forms.
We reserve the right to cancel or reschedule appointments due to provider availability, emergencies, or incomplete intake documentation.
4. Payments & Refund Policy
Payments for services may be collected in advance or at the time of service. We accept major credit cards and use secure, HIPAA-compliant payment processing. We do not guarantee results and do not offer refunds for completed treatments. Rescheduling and cancellation policies are subject to our clinic guidelines, which may vary based on treatment type.
5. Use of Website
You agree to use our website for lawful purposes only. You agree not to:
- Use this website for unauthorized or fraudulent purposes;
- Attempt to interfere with the website’s functionality;
- Access patient records or protected areas without permission;
- Share false or misleading information.
6. Intellectual Property
All content on our website, including logos, branding, images, graphics, copy, and design, is the property of Optimal Wellness St. Pete LLC and protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
7. HIPAA & Patient Confidentiality
All patient data is protected by HIPAA. We use Aesthetic Pro and other compliant tools to ensure your personal health information is kept confidential and secure. For more information, please see our Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by law, Optimal Wellness St. Pete LLC and its providers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
9. Third-Party Links
Our website may contain links to third-party platforms (e.g., booking tools, payment gateways). We are not responsible for the content or privacy practices of those sites.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. Continued use of our site or services after changes implies your acceptance of the new Terms.
11. Contact Us
For questions or concerns about these Terms, please contact:
Optimal Wellness St. Pete LLC
1640 Central Ave,
St. Petersburg, FL 33712
Email: contact@optimalwellnessstpete.com
Phone: 727-201-9095